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Busy Fire Season in Northern Nevada

8/2/2017 (Permalink)

Fire Damage Busy Fire Season in Northern Nevada Wild Fire in Northern Nevada

Heavy Rains Create Fuel for Fires

Record rainfall in early 2017 created abundant grass growth in Northern Nevada.  That rain, followed by recent dry weather, has lead to plentiful fuel for this year’s active fire season all around the Reno area. 

Wildfires can strike almost anywhere.

A wildfire can cause more than just the damage that you see. If fire damages your property, it can throw your life into chaos. SERVPRO® ® of Reno East / Central Sparks is dedicated to restoring your damaged property back to preloss condition and helping your life get back to normal.

Can soot get inside your property?

Even if your windows and doors are shut and your vents are closed, smoke and soot particles can enter your property. Your HVAC units and air ducts can hold large quantities of soot and disperse it all over your belongings.  Your SERVPRO® of Reno East / Central Sparks Professionals can thoroughly check your HVAC units and air ducts for soot particles and remove them from your property.

Different types of smoke and soot.

A wildfire will burn mostly natural materials, but there are times when wildfires burn manmade materials which can leave soot particles that are more difficult to remove.

Your SERVPRO® of Reno East / Central Sparks professionals will pretest the soot residues to determine the best method of cleaning, helping to ensure no lingering odors. 

Can the soot be cleaned?

Even if your property didn’t suffer fire damage, there may be soot particles and residues left to clean up. If cleaned improperly, the odor and effects can linger long after the fire has been put out. From the structure itself to the contents inside, we use the latest technology and training to leave your property smelling fresh and clean. SERVPRO® of Reno East / Central Sparks can give you peace of mind by helping make it “Like it never even happened.” 

SERVPRO of Reno East / Central Sparks Enters the Reno Rodeo Businessman’s Steer Decorating Contest

6/12/2017 (Permalink)

SERVPRO of Reno East / Central Sparks has two brave teams participating in the Reno Rodeo Businessman’s Steer Decorating contest.  This contest is a fun, exciting event at the Reno Rodeo, giving sponsors an opportunity to get in on the Reno Rodeo action.

The event itself consists of 12 teams of two people each, one who will hold the steer and the other who will decorate the steer by tying a ribbon on the steer’s tail. The team that decorates their steer the fastest wins the round.

This is SERVPRO of Reno East / Central Sparks third year of participating in the Reno Rodeo which includes a Calcutta June 13th in the sponsors tent at 5pm. 

SERVPRO of Reno East / Central Sparks is happy to be a sponsor of the Reno Rodeo’s as we count down to the centennial in 2019.

Inspecting Crawl Spaces in Washoe County Nevada

5/15/2017 (Permalink)

Water Damage Inspecting Crawl Spaces in Washoe County Nevada A badly deteriorated Vapor Barrier under a home in Washoe County.

The vast majority of homes in Reno & Sparks area of Nevada are built on crawlspaces. If maintained properly, crawlspaces have advantages over other types of construction.
• It gets the house above the ground, an important point in damp areas.
• It is less expensive than a basement, and comparable to the price of a slab foundation.
• Duct work, plumbing, and electrical can run in the crawl space, which makes them easier to service, and move if necessary.

Proper crawl space maintenance begins outside your home
• Adequate drainage on your property, keeps water away from your foundation.
• Building codes typically require a minimum of 6” fall in ground level, over a distance of 10 feet from the perimeter of the building.
o In addition, inspect for the following:
? Depressions that collect ground water near the house.
? Off-site surface water that flows onto the property.
? Inadequate building offset from adjacent steep slopes, which generate increased surface water run-off.
? Malfunctioning downspouts or improper downspout installation.

Crawlspaces can be either ventilated or unventilated
• Ventilated crawlspaces should have:
o A minimum of 1 square foot of venting for every 150 square feet of crawlspace area.
o Plastic sheeting covering the entire crawlspace, with proper overlap, for effectively controlling ground moisture.
• Unventilated crawlspaces require:
o Seals to prevent air leakage between outdoor air and the crawlspace.
o Damp-proofed and insulated perimeter walls.
o Plastic sheeting covering the entire crawlspace, with proper overlap, for effectively controlling ground moisture.

Periodic inspections of your crawlspace are recommended.
Items to inspect for are:
• Standing water on top of vapor barrier.
• Condensation or leaks on water pipes or ductwork.
• Muddy soil.
• Staining on walls from water or efflorescence.
• Sagging or missing insulation.
• Plumbing leaks.
• Musty/moldy or foul odors.
• Deteriorated vapor barrier.

If problems are found in your crawlspace, call SERVPRO of Reno East / Central Sparks at 775-827-9944. We have the technology and training to make any damage to your home, “Like it never even happened.”

Heavy rains July of 2015 flooded Jerry Whitehead Elementary School in Sparks

5/8/2017 (Permalink)

Commercial Heavy rains July of 2015 flooded Jerry Whitehead Elementary School in Sparks In 2015 our team worked against the clock to clean flood damage at Jerry Whitehead Elementary School in Sparks.

Heavy rains July of 2015 flooded the student playground and damaged over 12 classrooms at the Jerry Whitehead Elementary School in Sparks. School was scheduled to start in August, less than a month away. This, and the need to limit further damage to the school, created an urgency to quickly clean the building and repair damages. SERVPRO of Reno East / Central Sparks made a commitment that the school would be ready for the students and staff before the scheduled start of the semester.

The team at SERVPRO of Reno East / Central Sparks raced against the clock to restore the damage caused by the flooding. Flood waters contain bacteria and other contaminates that lead to an unhealthy environment. Once the flood waters were removed, the structure was dried using state of the art technology. The building was then thoroughly cleaned to return the classrooms and halls to a stable and safe environment for the staff and students.

SERVPRO of Reno East / Central Sparks works to make flooding, “Like it never even happened.”

SERVPRO® of Reno East / Central Sparks Marketing Support Coordinator

4/25/2017 (Permalink)

SERVPRO® of Reno East / Central Sparks Marketing Support Coordinator

Do you love working with people and being part of a winning team?

Then, don’t miss your chance to join our Franchise as a new Marketing Support Coordinator. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

We’re seeking someone who is comfortable meeting new people, who has excellent communication skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then, you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with lots of opportunity to learn and grow.

Primary Responsibilities

  • Provide sales route administration and database management
  • Assist with ERP (Emergency Ready Program) file completion and database management
  • Provide marketing administration including referral source follow-up
  • Maintain Franchise web and social media sites
  • COI (center of influence) and facility research
  • Maintain key account target list and provide research
  • Provide brand and marketing coordination, including advertisement placement and tracking
  • Provide newsletters and e-blast coordination
  • Coordinate all public relations programs
  • Events coordination
  • Meet crucial deadlines
  • Maintain sales materials along with office supplies

Position Requirements

  • Two years’ experience with sales and marketing support
  • Superb customer service, administrative, and verbal and written communication skills
  • Experience in the commercial cleaning and restoration or insurance industry is desired
  • Working knowledge of current business software technologies is required
  • Ability to remain calm and professional during tense or stressful situations
  • Excellent organizational skills and strong attention to detail
  • Very self-motivated and goal-oriented
  • Ability to multi-task
  • Associate’s or bachelor’s degree in marketing or business or equivalent experience
  • Ability to successfully complete a background check subject to applicable law


  • 40 hours/week, flexible to work overtime when required
  • Vary between 7 a.m. and 5 p.m.

 Pay Rate

Competitive pay based on experience.

TO APPLY: E-mail your resume, along with salary history to:

 SERVPRO® of Reno East / Central Sparks is an EOE M/F/D/V employer


Rodent Infestation Cleanup

11/29/2016 (Permalink)

Cleaning Rodent Infestation Cleanup Rodent Infestation Clues

Unless an infestation is severe, you may never see a mouse or rat.  It is important to look for the signs they leave.  Some evidences to look for are, droppings around food packages in cabinets, drawers, and under the sink.  Another sign to look for is shredded material used for nesting.  Other clues to infestation include signs of chewing on walls, floors, and food packaging.

If you see evidence of a rodent infestation, it is important to take precautions before cleanup.  Before cleaning, trap rodents and close any openings to keep rodents out.  Continue trapping until no rodents are captured.

SERVPRO of Reno East / Central Sparks technician’s can clean and disinfect the areas of your home rodents have taken over and make it, “Like it never even happened.”

Flooded Crawlspace in Reno

11/4/2016 (Permalink)

Water Damage Flooded Crawlspace in Reno Before and after of flooded crawlspace in Reno

Crawlspaces can flood at any time, although flooding most often occurs during heavy rainfall. Crawlspaces are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Reno basement could flood, including: 

  • A blocked or failed sewer lateral pipe 
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

The flooding in this Reno home was caused by heavy rain runoff.  Reno had received record rainfall that week and it overwhelmed the system.

We were onsite within an hour, to inspect the damage, and to begin the water extraction process.  In less than four days we had the crawlspace dry. We use advanced inspection and monitoring equipment to determine your home’s structure is actually dry. 

If water damage is not handled quickly and properly, it can cause severe damage to your home’s structure, not to mention the potential harmful health effects of mold. Remember, the longer you wait, the worse the problem will get.

We are Flooded Crawlspace Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a preferred vendor to many national insurance companies
  • Our technicians are highly-trained in water restoration techniques
  • We follow s500 IICRC restoration standards
  • We have advanced inspection and extraction equipment


Have Questions? Call Us Today – We’re Here To Help – 775-827-9944 

What would you use to clean mold?

10/28/2016 (Permalink)

Mold Remediation What would you use to clean mold? Mold under window.

If you were asked, “What would you use to clean mold?”  What would your answer be?  If you are like most people, bleach would be your first choice.  That is understandable; at one time this was the recommendation of the EPA in their publication A Brief Guide to Mold, Moisture, and Your Home.   However, the last printing of this guide states: “The use of a biocide, such as chlorine bleach, is not recommended as a routine practice during mold remediation”   Despite that change, the belief that bleach is still the “go to” for many attempting to remove mold has not changed.

Part of the problem is, bleach containers list that they are effective against mold when used as directed.  However the directions also state: 

For use on hard, nonporous, pre-cleaned surfaces

Remediation of mold requires cleaners that can reach deep down into wood and other porous building materials to get to the roots of the mold. The properties of bleach prevent its active ingredient from soaking into these materials, so the roots remain. In addition household bleach is 99% water.  You may be giving mold the moisture it needs to survive.  The spores that remain may root stronger and deeper and many times will return worse than before.

As water and mold damage specialists SERVPRO of Reno East / Central Sparks has the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly, "Like it never even happened."

Smoke Damage

10/28/2016 (Permalink)

Fire Damage Smoke Damage Wildfires Damage Local Homes.

Wildfires can threaten your home in many ways.  We have witnessed several wildfires in the Reno area this year.  These fires have displaced families, destroyed homes and possessions.  SERVPRO of Reno East / Central Sparks has responded to homes downwind of the fires that the flames never touched.  These homes sustained damage without being involved in the fire.


Some homes downwind of these wildfires sustained smoke damage as heavy smoke filtered through the structures depositing a layer of soot on every surface in the house.  Since smoke residue is acidic, overtime it can etch into metal and glass.  It can yellow plastic items and bond to fabrics.  Cleaning these residues takes specialized processes and experienced technicians.  SERVPRO of Reno East / Central Sparks has the experience and equipment to make damages like these, “Like it never even happened.”


10/28/2016 (Permalink)

As a 24/7 business SERVPRO of Reno East / Central Sparks is committed to respond to home and business owners needs in the case of emergency.  Whether it is water damage from a broken pipe, flooding from downpour, or any other type of damage to your home or business SERVPRO of Reno East / Central Sparks is ready to respond “Faster to any size disaster.”


The reason for this is, the sooner restoration begins, the less damage occurs.  Given time, water damages become more complex as water flows in your structure and contents.  Also with time water infiltrating your home or business can give mold the moisture it needs to grow.


Call SERVPRO of Reno East / Central Sparks 24/7 to handle those emergencies making them, “like it never even happened.”