Recent Posts

Pipe Leaks a Key Cause of Water Damage and Mold

1/13/2020 (Permalink)

Torn out drywall exposing a black sewer pipe with black mold growing on the drywall If you ever suspect a pipe leak, no matter how small, call SERVPRO of Reno East/Central Sparks immediately!

If you ever suspect a pipe may be leaking, no matter how small, don't dismiss it.  Get on it immediately! 

Sewer pipes can fail for many reasons.  Lots of times storms cause floods that cause sewer lines to leak or even dump into floodwaters.  Sometimes they have a small leak at the connection points.

This sewer line leak went on for quite sometime before it was discovered.  How to spot leaks in pipes that are not out in the open or unseen?  If you ever see any drywall that appears to be wet, no matter how small the wetness may be, don't ignore it! 

As you can see in this picture, Mold spores that are always flying around in the air love wet drywall.  They will stick to it and then feed on it and grow very fast.  As you can see some form of a black mold grew on this wet drywall.  Mold can grow in very wet areas or just a little wetness, all it needs a little dampness.

Bottom line, if you ever see a spot that looks to be a little wet, maybe bulging a bit, never ignore it.  Call us and we can prevent a lot more damages from happening.

SERVPRO of Reno East/Central Sparks, 775-827- 9944

When Your Home Suffers Fire Damage or Water Damage, Do You Want Temporary Workers Working on Your Home?

1/7/2020 (Permalink)

Home with concrete floors and drywall cut 4 feet up due to water damage When you suffer Fire and or Water Damage you need and deserve the highly trained and skilled professionals at SERVPRO of Reno East/Central Sparks.

Okay, we are going to share a dirty little secret with you...many restoration companies rely on temporary workers. 

We at SERVPRO Reno East/Central Sparks do NOT.  Why? Because we believe when you have suffered fire damages, water damages and or mold damages in your home, you are stressed out enough.  You don't need to be worrying whether the contractor you hired is using skilled workers or just some guys off the street.

At SERVPRO of Reno East/Central Sparks our team of Technicians, Crew Chiefs, and Production Managers are all full-time employees, IICRC trained and many of them have been with us five years or more.  We are an IICRC Certified Company.  What that means for you is that our team is dedicated to clean up and restore your property using the best industry standards and procedures.  

If you have suffered fire damages, water damages or mold, you have suffered enough.  We get it and we know how to get you back to normal, ASAP.  Call us, we are available 24/7, open all holidays.

How to Be Prepared for Storms in Reno and Sparks

12/30/2019 (Permalink)

Grey Scale Picture of Rain and Water When you suffer Storm or Water Damage, call the professionals at SERVPRO of Reno East/Central Sparks. We are available 365/24/7 for emergencies.

Storms in Reno and Sparks can be a daunting thing; we get such extreme weather here that the unique challenges our geography and climate present us with can complicate our preparation efforts when storms hit. 

According to, the best first steps you can take no matter where you are, are to set up emergency alerts on your phone and stay informed! Knowing the difference between "watches" and "warnings" is also imperative:

  • Severe Thunderstorm Watch - Tells you when and where severe thunderstorms are likely to occur. Watch the sky and stay tuned to NOAA Weather Radio, commercial radio or television for information.

  • Severe Thunderstorm Warning - Issued when severe weather has been reported by spotters or indicated by radar. Warnings indicate imminent danger to life and property to those in the path of the storm.

Firstly: you can expect high winds to down power lines here in the Reno/Sparks area, and in more residential parts of the Tahoe/Truckee area. This means services like internet, phone and television may be unavailable until the line is fixed. Do NOT touch a downed pole or line, or attempt to drive over them, or interact with them in any way. Instead, alert authorities to the downed line, and never drive through flooded areas.

Second: We mentioned flooded areas; parts of Nevada (like Reno and Sparks) are in what is referred to locally as "the valley". This means that much of the rain and melt-water we get "up in the mountains" (think Mt. Rose!) trickles down, fills our flood drains, raises the Truckee river's water level, and potentially floods our streets. That's right; weather in the mountains very quickly becomes our problem down here. So, stay away from floodwaters, and "turn around, don't drown!". Flash floods are common here, but casualties shouldn't be!

Third: High winds don't just affect communications around here, they also can cause power outages. We experience these with some regularity, but for a visitor or someone thinking of moving to the area, a power outage can be a jarring experience. Make sure you have a separate power bank to charge your devices from handy, restock your emergency supply kit, and ensure your car's gas tank is full (gas stations use electricity to dispense fuel; if you don't have electricity, they likely don't either, so if you don't have gas, you can't get it from them!).

During the power outage be sure to stay calm, don't use candles as emergency lighting (fire hazard!), and keep informed with NOAA's safety tips and alerts. 

For more information and to keep up with our tips, follow SERVPRO on Twitter: @SERVPRO10274

And, stay in the loop on Facebook with us, too: SERVPRO10274

Our SERVPRO Specializes in Fire Clean Up and Document Restoration

12/16/2019 (Permalink)

files with documents soaked with water Call SERVPRO Reno East/Central Sparks for all of your water damaged document restoration needs.

Fire damages are bad, but the water damage can be just as bad on the items that didn't burn.

If you ever have suffered a fire, you know the water damage from the fire being put out can be just as damaging as the fire itself.

In commercial building fires and some residential building fires, documents may not burn, but they may suffer extensive water damage.  If you ever have documents that have experienced water damage, SERVPRO of Reno East/Central Sparks has access to the best available document restoration available through SERVPRO Corporate.

If you ever need document restoration, call us we have professionally trained technicians that know exactly how to manage your water damaged documents.  We will get you back to "Like it never even happened."

We are available 365 days a year, 24/7 for all of your water damage, document damage needs.  Call us at SERVPRO of Reno East/Central Sparks, 775-827-9944.

Mold in Warehouses and Commercial Buildings

12/10/2019 (Permalink)

Black Mold on a light blue background If you find mold in your warehouse or commercial property call SERVPRO of Reno East/Central Sparks

Mold in warehouses in the desert, how can that be?

As you are probably aware the Reno and Sparks areas are highly populated with warehousing and freight companies.  There are many large warehouses in the area.  What you may not know is mold is becoming a challenge for some very large warehouses in the Reno/Tahoe and Sparks areas.  The buildings are built in a manner that enough moisture is captured inside and when mold spores find moisture, they will land and start to grow.  Unless you are creating a sterile environment, some degree of mold is in the air.  Moisture plus mold spores = growth.

Some warehouses are also being retrofitted for businesses that grow plants, etc.  If these buildings are not adjusted for the new moisture in the air, mold will grow. 

If you own a warehouse and find mold, please know you are not alone.  We have experience with this issue and know just how to manage the mold remediation in your warehouse.

Call SERVPRO of Reno East/Central Sparks, we will get the mold in your warehouse cleaned up and get you back to business ASAP!

Flooded Home? Call SERVPRO of Reno East/Central Sparks

12/2/2019 (Permalink)

Black and White photos of cars parked with snowmelt and rain If you suffer a flooded house or commercial property, call SERVPRO of Reno East/Central Sparks

If you have lived in the Reno and Sparks area for very long, you are aware that especially in low lying areas close to the Truckee River, flooding from snowmelt and rain occurs frequently.

It's that time of year, the mountains are getting snow and some rain, the result is fast-melting snow and runoff and the creeks and the Truckee river will start rising.

If you ever find the water rising around your property, and you think you may experience flooding in your home or commercial property, call SERVPRO of Reno East/Central Sparks.  We are available 365/24/7.  We have the best water extraction equipment available and we will do our best to remove any water and keep your flooding and or water damage to as minimal as possible.  The key is don't wait!  The sooner you get someone on your property to extract the water, the fewer damages and costs you will incur.  

We work with all insurance companies and will work through the process for you, so you are taken care of and back to normal, ASAP

Turkeys the Cause of House Fires...Really!

11/26/2019 (Permalink)

Cooked Turkey on platter with vegetables From all of us at SERVPRO of Reno East/Central Sparks, have a safe and fun Turkey Day!

Woo hoo!  It's turkey time!  But did you know that turkeys, and how they are cooked are a common reason for home fires and kitchen fires?

According to the National Fire Protection Association, fire departments responded to about 1,570 home cooking fires on Thanksgiving in 2016, the peak day for such fires. The No. 1 reason? Unattended cooking.

Many people also use Turkey Fryers, which can be incredibly dangerous.  Too often the fryer gets knocked over, the extremely hot oil dumps out and if they are on a combustible service, fire can start.  

Enjoy your turkey time, but remember to do it safely and be attentive to all your cooking.   Be fire-wise.  No one wants their family get-together to end with a house fire.  

Our team at SERVPRO Reno East/Central Sparks wishes you all the best this holiday weekend.

Flooded Basement or Flooded Crawl Space in Reno or Sparks, #1 Stay Out of the Water

11/25/2019 (Permalink)

Flooded Basement covered with water and items floating in the water Flooded Basements or Flooded Crawl Space in Reno or Sparks, Call SERVPRO of Reno East/Central Sparks, We are available 365, 24/7

The rain and snow have started to fall in the Reno and Sparks and surrounding areas.  It's the time of year to make sure all of your drainages are flowing away from the house.  Too often in the Reno, Sparks, Truckee Meadows and Tahoe areas, rain causes snow to melt rapidly and water will flow into basements, overwhelming sump pumps, drains, etc. and you can end up with a flooded crawl space or a flooded basement.

If your crawl space floods and or basement floods, do you best to stay out of the water as much as possible.  Recently we had a customer that had a flooded basement and they were in the water and tracked what they thought was rainwater into other areas of the home.  When our technicians arrived the first thing they determined was the water was contaminated with sewage.  Yes, it was flooded from the stormwater, but there was also a sewage back up and sewage had flowed into the flooded basement.

Due to the tracking of the water in other areas of the house, the entire house was determined to be contaminated.  What could have remained an isolated flooded basement turned into a fully contaminated home and took considerable treatment and cleaning to resolve.

When you experience a flooded home, basement or crawl space, stay out of the water and call our professional team at SERVPRO Reno East/Central Sparks to clean up the water and get it dried out professionally.  We will get you back to "Like never even happened", ASAP!

SERVPRO of Reno East/Central Sparks Cleans Up Bio Hazards

11/19/2019 (Permalink)

Black and White Bio Hazard Sign Call SERVPRO of Reno East/Central Sparks for all your Bio Hazard Clean Up needs.

When you have a Bio Hazard clean up, (bodily fluids or blood clean up), in the Reno or Sparks area our team at SERVPRO of Reno East/Central Sparks, will clean it up ASAP and get you back to "Like it never even happened." 

Whatever the challenge your property has suffered, our team is IICRC trained and has all the equipment and cleaning supplies needed to clean up any Bio Hazard challenge.  We are available 24/7 for all of your emergency and non-emergency needs, call us at 775 827 9944. 

We are locally owned and operated. We have been servicing the Reno, Sparks and outlying areas for over 10 years.

Avoid a Flooded House by Taking Steps to Keep Pipes From Freezing

11/18/2019 (Permalink)

Pipe Frozen and coated ice and icicles Are your pipes leaking or burst? Need water clean up? Call SERVPRO of Reno East/Central Sparks.

One of the most common causes of a flooded house is frozen pipes bursting.  If you want to avoid frozen pipes and water damages, you should take the following steps:

Keep the thermostat set to the same temperature during day and night. Again, during a cold snap is not the time to set back the thermostat at night to save a few bucks on your heating bill.

If you plan to be away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

For the long term, add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in those areas. And to prevent drafts, seal cracks and openings around windows, doors, and at sill plates, where the house rests on its foundation.

Let the cold water drip from a faucet served by exposed pipes. Running water through the pipe—even at a trickle—helps prevent pipes from freezing.

Keep garage doors closed, especially if there are water supply lines in the garage.

Open kitchen and bathroom cabinet doors to allow warmer air to circulate the plumbing, especially if your sinks are on an exterior wall. (If you have small children, be sure to remove any harmful cleaners and household chemicals.)

If you do suffer a flooded home, know that our team at SERVPRO Reno East/Central Sparks is here for you 24/7 for all of your water clean up emergencies.