Recent Posts

Storm Damage in the Reno and Tahoe Areas

10/10/2019 (Permalink)

House in a storm with tarps on the roof, house experiencing storm damage When you experience Storm Damage call SERVPRO of Reno East/Central Sparks

All of us in the Reno, Sparks and Tahoe areas know that Fall can bring fairly severe wind storms and the weather can change very quickly.  As I write this, yesterday the temperatures were about 25 degrees warmer and today it's much colder and tomorrow it's supposed to get warm again.  Thankfully, we are avoiding all the wind storms that California is experiencing, but we know they could come over the mountains very easily, we all have seen it before.

If you ever suffer storm damage, we at SERVPRO of Reno East/Central Sparks are here to help.  Not only do we take care of water damage that may occur due to storm damage, but we also offer board-up services, tarping when necessary,  whatever is needed to keep your home or property from suffering any more damages and keep it safe, we will do.

Yes, we specialize in fire, water damage and mold clean up and restoration.  But we also have you covered when it comes to storm damage.  If you ever experience storm damage, call us, 775 827 9944, we are available 24/7 to service your needs. 

Top 5 Causes of House Fires

10/10/2019 (Permalink)

Kitchen Fire, Kitchen Cabinets Burned from Stove Fire When you suffer fire damages and need clean up and restoration, call SERVPRO of Reno East/Central Sparks.

According to the National Fire Prevention Association, these are the top 5 Causes of House Fires:

1. Failure to clean: Yeah. It’s no one's favorite pass-time (maybe ours, actually!) but cleaning chimneys, blowing dust from space heaters, and ensuring appliances get their routine cleanings and fittings for essential hardware (hoses, bolts, etc) is imperative enough that “failure to clean” equipment was responsible for 28% of all house fires in 2011-2015. Luckily, SERVPRO of Reno East / Central Sparks makes cleaning our business; give us a call to make sure your home is free of fire-hazard-causing debris.

2. Faulty Equipment: “Mechanical Failure or Malfunction” is responsible for 14% of fires caused.  According to the National Fire Prevention Association, roughly 50,000 home structure fires reported involved electrical failure or malfunction. Sometimes it actually is the machine’s fault! That doesn’t mean doing routine checks on electrical equipment like hair irons and dryers, chargers, power strips, computers, and consoles is off the to-do list; it just means you might want to check your user manuals one more time!

3. Having combustibles in your garage (or wherever your water heater is): You read that right! An astonishing 21% of home fires and 26% of property damage that involve a water heater are caused by having flammable materials like paint, bug repellent, turpentine (paint thinner) or gasoline nearby. If that sounds like your garage, you may want to rethink your storage situation for your more volatile household essentials.

4. Fireplaces: Similar to the space heater problem, fireplaces are woefully under-maintained. If you haven’t checked your chimney connector in a while, cleaned the chimney, or cleaned the contained space around the fireplace, now is the time to do it! 31% of fires involving a heating element are caused by fireplaces or chimneys.

5. Space Heater: Admittedly, this one was obvious. Leaving a space heater on unattended or running for extended periods of time is what makes space heaters the leading cause of home fires caused by heating equipment. They account for over half (53%) of direct property damage in these situations.

If you suffer a house fire SERVPRO of Reno East/Central Sparks is an IICRC trained team that will work with you and your insurance company to get you back to normal ASAP!  Call us, we are available 24/7 and we specialize in the management of fire damages, clean up and restoration.

SERVPRO Celebrating over 50 Years in Fire & Water Clean Up and Restoration

10/3/2019 (Permalink)

Picture of Years SERVPRO has been in business Serving Customers for over 50 Years

Did you know SERVPRO was started in the Sacramento valley in the 1960s and has grown to be the largest Fire and Water Restoration company in the industry? We are celebrating 50 years of providing the best service in the restoration industry.
When you hire SERVPRO of Reno East/Central Sparks you get a professionally trained IICRC team. Our requirements for our Technicians are the highest in the industry. Our equipment is the best in the industry. Every person that steps foot on your property has had a detailed background check and drug tested regularly. Most of our Technicians have been with our Franchise over 3 years or more, we have many that have been with us for over 5 and some over 10 years.  At SERVPRO of Reno East/Central Sparks, our employee standards are high and our service is the best in the Reno, Sparks, and Tahoe areas.

How to Clean Up Mold?

9/23/2019 (Permalink)

Spider Web of Black Mold Looks like Spider Webs Right? It's a form of Black Mold.

We are consistently asked, how to clean up mold?  Can I use bleach?  Can I use hydrogen peroxide and vinegar?  What if it's dried out completely, then it's okay, right?

Mold is serious and it's really simple if you don't know what you are cleaning, how do you know how to clean it up?   You don't.  You have to know what kind of mold you are dealing with to know how to properly remove it.

The reality is if you don't know what you are cleaning and what type of mold it is NO you can't clean up mold just by a random topical solution. 

No, just drying mold out doesn't make it go away.  Depending on what kind of dry mold it is, it can be just as dangerous, or possibly more dangerous than damp, growing mold.  Also, dry mold spores travel in the air and if they find a damp place to grow, they will land and start growing.  

When you find mold it's important to get a professionally trained service to deal with the mold clean up, or what is typically called mold mitigation or mold remediation.

At SERVPRO of Reno East/Central Sparks, our team is an IICRC professionally trained team, we know mold.  When necessary we work with professional industrial hygienists that specialize in the testing of mold.  Once the mold type is identified then the cleanup process is identified.  Makes sense right?  Once you know what it is, then you know how to clean it up.

When you have mold, call us, we can help you determine just what you are dealing with.  We will walk you through the mold clean up process and you will have the peace of mind knowing, you took care of your property, and you and your family as thoroughly and professionally as possible.

Don't Ever Let a Contractor Tell You, You Have No Choice in Who You Hire

9/23/2019 (Permalink)

Home with Fire Damage SERVPRO of Reno East/Central Sparks is here to help when you suffer a house fire, fire damage and or severe water damage.

If you have suffered a house fire and or water damage, it's very stressful, to say the least.  You are so vulnerable right at the time of the incident.  Due to this vulnerability, it's important to be careful that you don't get manipulated into signing anything with any Contractor immediately. 

There are unscrupulous contractors out there that prey on the weakness of victims of fires and severe water damage.  Even if the Fire Department recommends a contractor they have a relationship with, please know that just because the fire department recommends them, doesn't mean they are the contractor for you.  Take the time to check out the contractors available, check their reviews, ask around.

Some contractors will tell you, "Your Insurance sent me."  "I'm already working with your Insurance, you have to work with me."  Please know as the Homeowner, you are the only one that selects the contractors you want to work with.  Take your time, do your research and pick the team that fits your needs.

We at SERVPRO of Reno East/Central Sparks pride ourselves in honest, open Customer communication and your satisfaction is always our priority.  We will work with you and your insurance company, representing your needs.

Most importantly, if any Contractor tells you you have to use them, that could be a red flag to not use that Contractor.  You choose who you want to use, it's going to be a long road, choose wisely.

September is National Preparedness Month - How Prepared for Emergencies are You?

9/13/2019 (Permalink)

Diagram of Home With How to Prepare Notes At SERVPRO at Reno East/Central Sparks, we help our Customers work through fire and water emergencies every single day.

September is National Preparedness Month.  It's used to drive focus to promote family and community disaster and emergency planning now and throughout the year. The 2019 theme is "Prepared, Not Scared." How prepared for Emergencies are you?  The reality is, you can be prepared or scared, wouldn't you prefer to be prepared?   Would you like some great tips to get prepared?  FEMA is offering some great tools to get you from scared to prepared.  All you have to do is go to https://www.ready.gov/september and they have a weekly schedule for you to get you and your family prepared for any disaster.  At SERVPRO at Reno East/Central Sparks, we help our Customers work through fire and water emergencies every single day.  We know the stress fire and water damage can bring to a family.  Please take the time now to be prepared.  If you ever have an emergency, call us, we are here to help you through all the challenges that come with fire and water, broken pipes and flooded houses, etc.  775 827 9944

How to Be Safe When You Experience Flooding or Water Damage

9/10/2019 (Permalink)

SERVPRO uniformed employees with equipment and SERVPRO semi-truck The professionals at SERVPRO of Reno East/Central Sparks will keep you and your family safe from the hazards of flooding and water damage.

At SERVPRO of Reno East/Central Sparks, our first priority is the safety of our customers.  When water floods a home or property, safety needs to be everyone's concern.  When our Technicians arrive the first safety measure they will take is to make sure all hazards are eliminated.  Electrical hazards are a top priority; water intruding any electrical wiring systems or breaker panels takes top priority.  Structural hazards are another hazard that has to be eliminated.  Leaking gas lines, water trapped in ceiling cavities, broken glass, exposed nails, and weakened roof systems all can be hazards that everyone needs to be aware of.  How dirty is the water?  The water itself can be a hazard.  Does it have biological contamination?  Have any microorganisms started to grow?  Viruses, bacteria, and fungi can all have serious health risks.  There are a lot of factors that our IICRC trained professionals will take into consideration to protect you and your family.  When it comes to water clean up and restoration after water damage, know that when you hire SERVPRO of Reno East/Central Sparks you are hiring a team that puts the safety of our customers first.  We care and will take the best care of you, your family and your property

Water in Crawl Space and or Water in Basement

9/6/2019 (Permalink)

Picture of the SERVPRO Logo SERVPRO of Reno East/Central Sparks Your Professionally Trained Water Damage Team

It's that time of year, the thunderstorms come over the Sierras and the rain pours down and the dry ground doesn't soak it in, the water just flows as low as it can go.  Sometimes that means water in your crawl space or basement.   It's common that sometimes the excess water floods a crawlspace or basement.  If you have experienced a downpour and water may be where you don't want it, make sure to check your crawl space and basement.  It's very important to get all the water removed and get the area effected dried out properly in order to avoid the possibility of any mold growth.  We deal with water in crawl spaces, house floodings all the time, we know exactly how to extract the water and get it dried out properly.  SERVPRO of Reno East/Central Sparks is ready to service your needs 24/7.   For all your water damage emergencies, call us at 775 827 9944.  We are here to take care of all of your water clean up and restoration needs.

It's the Fire Storm Time of Year in the Truckee Meadows and Tahoe Area - Are You Prepared?

8/27/2019 (Permalink)

Picture of Fire Damaged Home SERVPRO of Reno East/Central Sparks Your Fire Damage or Smoke Damage Professionally Trained Team

So far our area has not been hit with as many fires as we have in the past, but as you probably have noticed fire activity has picked up.  It's going to be a very dry end of Summer and dry Fall, how is your defensible space?  Are you providing your property the best chance possible to survive a wildfire?  All the experts agree defensible space is the best way to provide the fire professionals the time needed to protect your property as best as possible.  In the unfortunate event that your house experiences, fire damage or smoke damage SERVPRO of Reno East/Central Sparks is your IICRC professionally trained team that will work with you and your insurance company to clean up and repair all of your fire damage.  We will also manage any contents that may be salvageable.  We are full-service content management, restoration, and rebuild company.  Call us when you suffer any damages from fire, we are here to work with you through everything, 775 827 9944.

How Quickly Can Water Damage Start to Grow Mold?

8/23/2019 (Permalink)

When it comes to leaks and water damage, getting the area dried out quickly is critical to avoid Mold growth.

We are frequently asked, how quickly can leaks and water damage start to grow mold?  There is no simple answer.  Mold growth is dependent on how wet the surface is, how hot or cold the area is and what the water flowed through, how dirty the water is and other factors.  We have many Customers that are shocked to find their Tahoe vacation homes had a water leak during winter, when temperatures are very cold and the mold growth just takes off. Yes, there is mold that can grow in lower temperatures.  The bottom line is, to prevent any kind of mold from growing you have to act fast on any damp or wet surface.  Time is the only constant, the longer the surface is damp or wet the more the odds are mold is going to grow.  The key is, when you suffer a water leak and water damages don't delay to get the area effected professionally dried out.  By doing so you will avoid a lot of further damages.  Call SERVPRO of Reno East/Central Sparks, our Team will walk you through exactly what needs to happen to protect your property from further damages.