Don't Ever Let a Contractor Tell You, You Have No Choice in Who You Hire
If you have suffered a house fire and or water damage, it's very stressful, to say the least. You are so vulnerable right at the time of the incident. Due to this vulnerability, it's important to be careful that you don't get manipulated into signing anything with any Contractor immediately.
There are unscrupulous contractors out there that prey on the weakness of victims of fires and severe water damage. Even if the Fire Department recommends a contractor they have a relationship with, please know that just because the fire department recommends them, doesn't mean they are the contractor for you. Take the time to check out the contractors available, check their reviews, ask around.
Some contractors will tell you, "Your Insurance sent me." "I'm already working with your Insurance, you have to work with me." Please know as the Homeowner, you are the only one that selects the contractors you want to work with. Take your time, do your research and pick the team that fits your needs.
We at SERVPRO of Reno East/Central Sparks pride ourselves in honest, open Customer communication and your satisfaction is always our priority. We will work with you and your insurance company, representing your needs.
Most importantly, if any Contractor tells you you have to use them, that could be a red flag to not use that Contractor. You choose who you want to use, it's going to be a long road, choose wisely.