Recent Storm Damage Posts

Pipe Leaks a Key Cause of Water Damage and Mold

1/13/2020 (Permalink)

Torn out drywall exposing a black sewer pipe with black mold growing on the drywall If you ever suspect a pipe leak, no matter how small, call SERVPRO of Reno East/Central Sparks immediately!

If you ever suspect a pipe may be leaking, no matter how small, don't dismiss it.  Get on it immediately! 

Sewer pipes can fail for many reasons.  Lots of times storms cause floods that cause sewer lines to leak or even dump into floodwaters.  Sometimes they have a small leak at the connection points.

This sewer line leak went on for quite sometime before it was discovered.  How to spot leaks in pipes that are not out in the open or unseen?  If you ever see any drywall that appears to be wet, no matter how small the wetness may be, don't ignore it! 

As you can see in this picture, Mold spores that are always flying around in the air love wet drywall.  They will stick to it and then feed on it and grow very fast.  As you can see some form of a black mold grew on this wet drywall.  Mold can grow in very wet areas or just a little wetness, all it needs a little dampness.

Bottom line, if you ever see a spot that looks to be a little wet, maybe bulging a bit, never ignore it.  Call us and we can prevent a lot more damages from happening.

SERVPRO of Reno East/Central Sparks, 775-827- 9944

How to Be Prepared for Storms in Reno and Sparks

12/30/2019 (Permalink)

Grey Scale Picture of Rain and Water When you suffer Storm or Water Damage, call the professionals at SERVPRO of Reno East/Central Sparks. We are available 365/24/7 for emergencies.

Storms in Reno and Sparks can be a daunting thing; we get such extreme weather here that the unique challenges our geography and climate present us with can complicate our preparation efforts when storms hit. 

According to Ready.gov, the best first steps you can take no matter where you are, are to set up emergency alerts on your phone and stay informed! Knowing the difference between "watches" and "warnings" is also imperative:

  • Severe Thunderstorm Watch - Tells you when and where severe thunderstorms are likely to occur. Watch the sky and stay tuned to NOAA Weather Radio, commercial radio or television for information.

  • Severe Thunderstorm Warning - Issued when severe weather has been reported by spotters or indicated by radar. Warnings indicate imminent danger to life and property to those in the path of the storm.


Firstly: you can expect high winds to down power lines here in the Reno/Sparks area, and in more residential parts of the Tahoe/Truckee area. This means services like internet, phone and television may be unavailable until the line is fixed. Do NOT touch a downed pole or line, or attempt to drive over them, or interact with them in any way. Instead, alert authorities to the downed line, and never drive through flooded areas.

Second: We mentioned flooded areas; parts of Nevada (like Reno and Sparks) are in what is referred to locally as "the valley". This means that much of the rain and melt-water we get "up in the mountains" (think Mt. Rose!) trickles down, fills our flood drains, raises the Truckee river's water level, and potentially floods our streets. That's right; weather in the mountains very quickly becomes our problem down here. So, stay away from floodwaters, and "turn around, don't drown!". Flash floods are common here, but casualties shouldn't be!

Third: High winds don't just affect communications around here, they also can cause power outages. We experience these with some regularity, but for a visitor or someone thinking of moving to the area, a power outage can be a jarring experience. Make sure you have a separate power bank to charge your devices from handy, restock your emergency supply kit, and ensure your car's gas tank is full (gas stations use electricity to dispense fuel; if you don't have electricity, they likely don't either, so if you don't have gas, you can't get it from them!).

During the power outage be sure to stay calm, don't use candles as emergency lighting (fire hazard!), and keep informed with NOAA's safety tips and alerts. 

For more information and to keep up with our tips, follow SERVPRO on Twitter: @SERVPRO10274

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Flooded Home? Call SERVPRO of Reno East/Central Sparks

12/2/2019 (Permalink)

Black and White photos of cars parked with snowmelt and rain If you suffer a flooded house or commercial property, call SERVPRO of Reno East/Central Sparks

If you have lived in the Reno and Sparks area for very long, you are aware that especially in low lying areas close to the Truckee River, flooding from snowmelt and rain occurs frequently.

It's that time of year, the mountains are getting snow and some rain, the result is fast-melting snow and runoff and the creeks and the Truckee river will start rising.

If you ever find the water rising around your property, and you think you may experience flooding in your home or commercial property, call SERVPRO of Reno East/Central Sparks.  We are available 365/24/7.  We have the best water extraction equipment available and we will do our best to remove any water and keep your flooding and or water damage to as minimal as possible.  The key is don't wait!  The sooner you get someone on your property to extract the water, the fewer damages and costs you will incur.  

We work with all insurance companies and will work through the process for you, so you are taken care of and back to normal, ASAP

Flooded Basement or Flooded Crawl Space in Reno or Sparks, #1 Stay Out of the Water

11/25/2019 (Permalink)

Flooded Basement covered with water and items floating in the water Flooded Basements or Flooded Crawl Space in Reno or Sparks, Call SERVPRO of Reno East/Central Sparks, We are available 365, 24/7

The rain and snow have started to fall in the Reno and Sparks and surrounding areas.  It's the time of year to make sure all of your drainages are flowing away from the house.  Too often in the Reno, Sparks, Truckee Meadows and Tahoe areas, rain causes snow to melt rapidly and water will flow into basements, overwhelming sump pumps, drains, etc. and you can end up with a flooded crawl space or a flooded basement.

If your crawl space floods and or basement floods, do you best to stay out of the water as much as possible.  Recently we had a customer that had a flooded basement and they were in the water and tracked what they thought was rainwater into other areas of the home.  When our technicians arrived the first thing they determined was the water was contaminated with sewage.  Yes, it was flooded from the stormwater, but there was also a sewage back up and sewage had flowed into the flooded basement.

Due to the tracking of the water in other areas of the house, the entire house was determined to be contaminated.  What could have remained an isolated flooded basement turned into a fully contaminated home and took considerable treatment and cleaning to resolve.

When you experience a flooded home, basement or crawl space, stay out of the water and call our professional team at SERVPRO Reno East/Central Sparks to clean up the water and get it dried out professionally.  We will get you back to "Like never even happened", ASAP!

The Top Cause of Water Damage in Reno and Sparks - Storms

10/24/2019 (Permalink)

Drying out floor after water damage with SERVPRO Green Equipment If you ever suffer storm damage or water damage, SERVPRO of Reno East/Central Sparks is available 24/7, call us 775 827 9944.

Some of the most common causes of Water Damage are:

-Rain and storms
-Plumbing leaks
-Pipe Bursts and Pipe Leaks
-Appliance Leaks
-Shower Leaks
-Toilet Leaks
-Sewer

In Reno and Sparks, our weather and the winter storms are a top cause of water damage.  We are entering that time of year when the storms will start rolling over the mountains, bringing rain and snow to the mountains and the valleys of the Truckee Meadows.  Is your property ready for the water the storms will bring this winter?  It's time to make sure your property's drainage system is ready to move the water away from any buildings.

If you suffer water damage, don't delay in getting it dried out properly. Water removal is a very complex process that needs to be done precisely to avoid any number of complications. For instance, if water and water-damaged parts of your home are not properly removed, it could lead to extensive mold issues, which could pose a health risk.  We see it all the time when water damage is not managed properly.  

If you ever suffer storm damage or water damage, SERVPRO of Reno East/Central Sparks is available to you 24/7, call us. We have been professionally servicing the Reno and Sparks area for over 10 years, we know how to get you back to normal, ASAP.

Storm Damage in the Reno and Tahoe Areas

10/10/2019 (Permalink)

House in a storm with tarps on the roof, house experiencing storm damage When you experience Storm Damage call SERVPRO of Reno East/Central Sparks

All of us in the Reno, Sparks and Tahoe areas know that Fall can bring fairly severe wind storms and the weather can change very quickly.  As I write this, yesterday the temperatures were about 25 degrees warmer and today it's much colder and tomorrow it's supposed to get warm again.  Thankfully, we are avoiding all the wind storms that California is experiencing, but we know they could come over the mountains very easily, we all have seen it before.

If you ever suffer storm damage, we at SERVPRO of Reno East/Central Sparks are here to help.  Not only do we take care of water damage that may occur due to storm damage, but we also offer board-up services, tarping when necessary,  whatever is needed to keep your home or property from suffering any more damages and keep it safe, we will do.

Yes, we specialize in fire, water damage and mold clean up and restoration.  But we also have you covered when it comes to storm damage.  If you ever experience storm damage, call us, 775 827 9944, we are available 24/7 to service your needs. 

Water in Crawl Space and or Water in Basement

9/6/2019 (Permalink)

Picture of the SERVPRO Logo SERVPRO of Reno East/Central Sparks Your Professionally Trained Water Damage Team

It's that time of year, the thunderstorms come over the Sierras and the rain pours down and the dry ground doesn't soak it in, the water just flows as low as it can go.  Sometimes that means water in your crawl space or basement.   It's common that sometimes the excess water floods a crawlspace or basement.  If you have experienced a downpour and water may be where you don't want it, make sure to check your crawl space and basement.  It's very important to get all the water removed and get the area effected dried out properly in order to avoid the possibility of any mold growth.  We deal with water in crawl spaces, house floodings all the time, we know exactly how to extract the water and get it dried out properly.  SERVPRO of Reno East/Central Sparks is ready to service your needs 24/7.   For all your water damage emergencies, call us at 775 827 9944.  We are here to take care of all of your water clean up and restoration needs.

It's the Fire Storm Time of Year in the Truckee Meadows and Tahoe Area - Are You Prepared?

8/27/2019 (Permalink)

Picture of Fire Damaged Home SERVPRO of Reno East/Central Sparks Your Fire Damage or Smoke Damage Professionally Trained Team

So far our area has not been hit with as many fires as we have in the past, but as you probably have noticed fire activity has picked up.  It's going to be a very dry end of Summer and dry Fall, how is your defensible space?  Are you providing your property the best chance possible to survive a wildfire?  All the experts agree defensible space is the best way to provide the fire professionals the time needed to protect your property as best as possible.  In the unfortunate event that your house experiences, fire damage or smoke damage SERVPRO of Reno East/Central Sparks is your IICRC professionally trained team that will work with you and your insurance company to clean up and repair all of your fire damage.  We will also manage any contents that may be salvageable.  We are full-service content management, restoration, and rebuild company.  Call us when you suffer any damages from fire, we are here to work with you through everything, 775 827 9944.

SERVPRO of Reno East/Central Sparks Your Go To Team for Storm Clean Up and Restoration

7/16/2019 (Permalink)

Storm Damage? SERVPRO of Reno East/Central Sparks can help!

It's that time of year in the Truckee Meadows and Truckee Tahoe area where unexpected thunderstorms can occur so quickly.  Winds pick up considerably fast and rains can dump.  Occasionally roofs get blow off or a tree gets knocked over and causes damages to your property.  When you need a professional to clean up and repair wind and water damages due to storms, call SERVPRO of Reno East/Central Sparks, our team knows just what to do to clean up the mess and damages that storms can leave behind.  We are available 24/7 for your storm damage clean up needs.  Our team is IICRC Certified, what that means to you is you are getting the best knowledge available to get your property back to normal as soon as possible.  Call us at 775 827 9944 any hour of the day and we will get you scheduled and taken care of.  Yes!  We will work with your insurance company too!

SERVPRO of Reno East/Central Sparks Here For You When You Suffer Storm Damage

6/13/2019 (Permalink)

When you suffer Storm Damage, SERVPRO of Reno East/Central Sparks is here for you.

Early Spring and Summer can bring Storms to the Truckee Meadows that can bring very strong winds and driving rains.  When the thunder clouds move in and the winds start and the rain pours down, crawl spaces can get water in them and sometimes windows can leak, the result can be standing water or dampness.   If this water and dampness is not taking care of in a timely manner, mold can start to grow.   If you suffer storm or water damage call SERVPRO of Reno East/Central Sparks, our IICRC Certified professional team will take care of you in your time of need.  Our caring team will communicate with you and if appropriate your Insurance Company and clean up all storm damage, water damage that you may have suffered.  Once it's cleaned up, then our professional equipment will get it dried out to prevent any further issues, such as mold growth.  Call the professionals at SERVPRO East/Central Sparks at 775 827 9944, we respond 24 hours a day.

Black Ice: A Storm's Most Dangerous Hazard

11/19/2018 (Permalink)

Black Ice: A Storm's Most Dangerous Hazard

Sometimes it can be frightening when the roads are covered in snow, black ice, and--even worse--other drivers. 

Storm season is a hassle at home, already; but you've got SERVPRO for when the winds and rain batter your house. We're here for you on the road, too!

WHAT IS BLACK ICE?

It's just regular, clear ice that blends in with the pavement. Being unable to see it is where the danger lies.

"Black ice forms when it's raining and air is at or below 32 degrees Fahrenheit at the surface, according to AccuWeather Senior Meteorologist Andrew Mussoline."

Be sure to keep at least a 5-second following distance between yourself and other cars. That way, if you do hit black ice, you will lessen the chance of injuring yourself or others, and it will give other drivers a chance to slow down and react to what is going on in your vehicle.

IF I HIT IT, WHAT DO I DO?

  1. Don't hit your brakes!
  2. Decelerate by taking your foot off the gas pedal.
  3. Hold onto the steering wheel firmly.
  4. Keep your steering wheel pointed in the direction you want to go.
  5. If you feel your car sliding, don't over correct. The momentum can cause you to hit other cars.
  6. If possible, and if it is safe, head for a path of traction, like snow, grass, dirt, or salt sprinkles (the blue ones meant to melt the snow).

For more information and to keep up with our tips, follow SERVPRO on Twitter: @SERVPRO9944

And, stay in the loop on Facebook with us, too: SERVPRO9944 

Its Time To Check Your Crawlspace!

10/25/2018 (Permalink)

Avoiding structural damage and mold is essential to being a responsible homeowner.

Why Check My Crawlspace?

In years past, record rainfall has created problems for home owners in the Reno / Sparks area.

We experienced flooding this past year, and can expect snow and melt-water runoff to head down the mountains and into the valley when this winter thaws.

  • Water has found its way into the crawlspaces of many area homes.  SERVPRO of Reno East / Central Sparks technicians have responded to a large number of requests for services to dry out flooded crawlspaces.
  • Even if you have not experienced flooding in your crawlspace in the past, it is always a good idea to do periodic inspections, especially after heavy rains, to insure the safety of your home.
  • Water intrusions in your crawlspace, left untreated, can cause structural damage and allow mold to grow in your home.   

SERVPRO of Reno East / Central Sparks technicians have the equipment and experience to take care of any water damage to your home, making it, “Like it never even happened.”

Storm Preparation: a Nevada and California Essential

10/22/2018 (Permalink)

Preparing for a storm in Nevada can seem silly--we aren't located in tropical storm territory, and tornadoes aren't a problem around here. 

Unfortunately, that mindset is what makes actual storm damage so devastating; when we don't prepare for damage, we stand the biggest chance of being severely affected by it.

The National Weather Service's advice about home preparation is to "keep trees and branches trimmed near your house. If you have time before severe weather hits, secure loose objects, close windows and doors, and move any valuable objects inside or under a sturdy structure."

Ready.gov says that if you are sheltering in place, the following are the best practices to protecting the most important things inside your home: 

  • Bring your family and pets inside.
  • Lock doors, close windows, air vents and fireplace dampers.
  • Turn off fans, air conditioning and forced air heating systems.
  • Take your emergency supply kit unless you have reason to believe it has been contaminated.
  • Go into an interior room with few windows, if possible.
  • Seal all windows, doors and air vents with 2-4 mil. thick plastic sheeting and duct tape. Consider measuring and cutting the sheeting in advance to save time.
  • Cut the plastic sheeting several inches wider than the openings and label each sheet.
  • Duct tape plastic at corners first and then tape down all edges.
  • Be prepared to improvise and use what you have on hand to seal gaps so that you create a barrier between yourself and any contamination.
  • Local authorities may not immediately be able to provide information on what is happening and what you should do. However, you should watch TV, listen to the radio or check the Internet often for official news and instructions as they become available.

Ready.gov has tips on how to prepare your home and yourself for storms.

Once you and your loved ones are safe and it is time to rebuild and undo the damage, let us remediate any flooding, fire, mold, or other storm damage that might have occurred. It can be tough to forget the chaos a storm caused, but SERVPRO can make it "Like it never even happened." 

For more information and to keep up with our tips, follow SERVPRO on Twitter: @SERVPRO9944

And, stay in the loop on Facebook with us, too: SERVPRO9944

What Damage Can a Storm Cause?

10/19/2018 (Permalink)

What Damage Can A Storm Cause?

Property Damage:

  • Storms deposit a large amount of rain, which, if your home isn't prepared for, can cause serious flooding.
  • If your home does flood, or after the storm has passed begins to smell musty, mold may have grown because of the moisture.
  • Lightning can strike a home or yard and cause heat damage, or even start a fire
  • Winds can break off chunks of housing, roof-tiles, hurl debris around, and shatter windows.

SERVPRO specializes in remediating storm-battered and damaged properties. We know that while the storm is happening, it seems like all you can do is rely on the preparation you've done, and stay as safe as possible. Focus on those crucial things, and when it's all over, let SERVPRO help you put your property back "Like it never even happened." 

FLASHBACK: SERVPRO and the Reno Rodeo

7/31/2018 (Permalink)

In 2017, SERVPRO of Reno East / Central Sparks had two brave teams participating in the Reno Rodeo Businessman’s Steer Decorating contest.  This contest was a fun, exciting event at the Reno Rodeo, giving sponsors an opportunity to get in on the Reno Rodeo action.

The event itself consisted of 12 teams of two people each, one who held the steer and the other who decorated it by tying a ribbon on the steer’s tail. The team that decorated their steer the fastest won the round.

That was SERVPRO of Reno East / Central Sparks’ third year of participating in the Reno Rodeo.

SERVPRO of Reno East / Central Sparks was happy to be a sponsor of the Reno Rodeo’s as we count down to the centennial in 2019.

Our team of skilled storm responders are still waiting with bated breath for 2019!

Looking Back: 2015 Storm Affects Whitehead Elementary

6/8/2018 (Permalink)

In 2015 our team worked against the clock to clean flood damage at Jerry Whitehead Elementary School in Sparks.

Heavy rains in July of 2015 flooded the student playground and damaged over 12 classrooms at the Jerry Whitehead Elementary School in Sparks.

Class was scheduled to start in August, less than a month away, and the school was in no shape for students after the storm. In order to limit further damage to the school and make sure students could start their education on time, SERVPRO of Reno East / Central Sparks made a commitment that the school would be ready for the students and staff before the scheduled start of the semester.

Flood waters contain bacteria and other contaminants that lead to an unhealthy environment. Once the flood water was removed the structure was dried using SERVPRO's industry-standard equipment and machinery. The building was then thoroughly cleaned to return the classrooms and halls to a stable and safe environment for the staff and students.

It was a race against time to perform demolition, clean, and repair damage, but SERVPRO of Reno East / Central Sparks made it "Like it never even happened"!

For more information and to keep up with our tips, follow SERVPRO on Twitter: @SERVPRO9944

And, stay in the loop on Facebook with us, too: SERVPRO9944