SERVPRO of Reno East / Central Sparks Employee Photos

Mike Grashuis

Mike Grashuis

Mike Grashuis is an Owner at SERVPRO of Reno East/Central Sparks & of Reno NW/Truckee/Tahoe Vista. He has the following certification from the Institute of Inspection Cleaning and Restoration Certification: Water Restoration Technician and Applied Structural Drying Technician. Additionally, he has the following certifications from the SERVPRO Employee Certification Training Program: Crew Training Certification, Water Certification and Carpet and Upholstery Certification

Kim Grashuis

Kim Grashuis

Kim Grashuis is an Owner at SERVPRO of Reno East/Central Sparks & of Reno NW/Truckee/Tahoe Vista. She has the following certification from the Institute of Inspection Cleaning and Restoration Certification: Water Restoration Technician. Additionally, she has the following certifications from the SERVPRO Employee Certification Training Program: Crew Training Certification.

Sara Thompson

Sara Thompson

Sara is the Office Manager at SERVPRO of Reno East/Central Sparks and SERVPRO of Reno NW/Truckee/Tahoe Vista.  Sara manages all of the Franchise office team administrative activities. Ensure all job files are properly audited and contain all required documentation. Develop and implement an annual office administration plan and budget to automate and improve office productivity. Train and coach all office personal to efficiently perform all assigned tasks. Serve as the in-house expert on utilizing QuickBooks Pro®, and Microsoft® Office. Manage and improve customer satisfaction, including the resolution of customer complaints. Human Resource Manager - Directly responsible for the overall administration, coordination and evaluation of the human resource function. She has also received the Crew Training Certification from the SERVPRO Employee Training Program.



Sara has two twin boys and another son, has lived in San Francisco, and has two cats. Her favorite color is black and her favorite food is "nachos, duh."

Ryan Endres

Ryan Endres

Ryan Endres is a Production Manager at SERVPRO of Reno East/Central Sparks and of Reno NW/Truckee/Tahoe Vista. Ryan has received the following certifications from the Institute of Inspection Cleaning & Restoration: Water Damage Restoration Technician, Fire & Smoke Restoration Technician; Applied Structural Drying Technician. Additionally, he has the following certifications, OSHA 10 and the SERVPRO Employee Certification Training Program: Crew Training Certification, Water Certification and Carpet and Upholstery Certification.

Bill Lopez

Bill Lopez

Bill Lopez is a Marketing Representative at SERVPRO of Reno East/Central Sparks and of Reno NW/Truckee/Tahoe Vista. He's received certifications from the SERVPRO Employee Certification Training Program: Crew Training Certification, Water Certification and Carpet and Upholstery, as well as the Sales Management & Support Program.